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Customer Services

Customer Services

FPS acts as an extension to your warehouse operations, providing access to over 410 suppliers and brands with no minimum order quantities and same/next-day delivery.

ecommerce

eCommerce Portal

The F:Drive is an easy way to order the products you need at a touch of button.

Sales force

National Sales Force

Our sales representatives are ever ready to provide support and service, as and when you need it.

Customer service

Customer Service Team

Our friendly customer service team is ever-ready to answer even the smallest of queries over the phone or via email.

Technical Support

Technical Support

Technical support is always on hand to deal with any product queries by phone, email or directly through our sales force.

Marketing

Marketing Tools

An in-house team works closely with suppliers in creating various marketing tools such as flyers and brochures to aid your sales efforts.

ereturns

eReturns

You don’t need to worry about ordering the wrong part with our newly implemented returns process making it as easy as possible.

Market analysis

Product and Market Analysis

Our dedicated team continually performs due diligence to understand market conditions and the best product ranges so that you can focus on growing your business.

Same/Next Day Delivery

With the majority of our ranges available for same/next-day delivery, you’ll have the parts you need in no time.

Supplier Services

With an established customer base of over 3,000 accounts nationwide, we have the expertise in bulk warehousing and delivering small quantities – bringing a larger customer base to suppliers.

Supplier Services

Supply Chain Solutions

We have a team of professionals able to design, implement, and manage processes to move products and services seamlessly through the supply chain.

Logistics

Logistics services include: inventory control, transportation, warehousing, procurement and order processing. Our operations are versatile, and through our extensive UK distribution network, we can handle both stock pallets and single units.

efulfilment

eFulfilment

We work with various suppliers and distributors, specifically providing the function of order fulfilment across the UK and Europe.

Marketing

Marketing Support

Our in-house marketing services team is available to provide support in creating marketing material including flyers, digital media, and editorials.

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