WE DELIVER.

EBUSINESS & CLIENT SERVICES

The Roles

The eBusiness and Client Services team offers a number of unique services and solutions designed to improve business processes and enhance the user experience.

DIGITAL

Our talented team of Web Developers, Business Analysts and Project Managers constantly evaluate the business and drive development to improve the systems in place. Whilst our Digital team uses analytical tools to enhance the user experience further. We recruit for a variety of Digital roles, including:

  • Project Manager
  • Business Analyst
  • Web Developer
  • PHP Developer
  • Digital Analyst
  • Digital Marketing Assistant

CUSTOMER SERVICE TEAM

Our dedicated Customer Service team are on hand to help with all of our e-commerce solutions and value added services. The team thoroughly investigates every customer query to quickly and efficiently reach a resolution. For those customers needing further assistance, the team will visit their sites and even provide demonstrations of our systems. We recruit for a variety of Customer Service roles, including:

  • Customer Service Manager
  • Customer Service Advisor
  • Receptionist

CREATIVE & COMMUNICATIONS

The Comms team produce interesting and engaging internal communications and corporate PR, employing a variety of mediums to reach the relevant colleagues and external audiences. Also responsible for employee engagement, the team manage various recognition and reward schemes, and co-ordinate fundraising events that unite teams across the business in a common cause. The Creative team look after all corporate branding and digital graphic design, from signage and work wear to websites, brochures and trade shows. We recruit for a variety of Creative and Communications roles, including:

  • Creative and Communications Manager
  • Communications Executive
  • Graphic Designer
  • Junior Graphic Designer

FULFILMENT

The eFulfilment offering is a bespoke online solution, allowing our customer’s website to connect with FPS for product enquiries and ordering purposes. The Fulfilment team look after every step of the fulfilment process from customer initiation and system integration right through to monitoring ordering and account development. We recruit for a variety of Fulfilment roles, including:

  • Business Analyst
  • Processes Manager
  • Client Services Executive