FPS Call Centre

Lower call costs for FPS customers

0845 numbers are being phased out by the end of March 2017 to allow lower call costs to customers who currently dial the 0845 equivalents.

FPS has now completed the installation of a new telephone system throughout the company network, enabling the removal of 0845 numbers. By solely utilising local telephone numbers, FPS customers who currently dial the 0845 equivalents can expect lower call costs.

Historically, 0845 telephone numbers allowed for calls to be redirected if an issue occurred. However, with the new phone system now in place, these situations are covered, negating the need for the 0845 solution.

Customers can start taking advantage of lower cost calls immediately, using local telephone numbers. These can be found on the F:Drive or by Clicking Here.

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INFORMATION
FPS is one of the UK’s leading providers of service-led supply chain solutions. Founded in 1934, and employing over 1,200 people, it operates from 22 sites in the UK. Acting as a distribution partner for a number of major brands, its core business is providing automotive parts, car accessories and consumables to the reseller network. Through recent expansion FPS now successfully provides wholesale distribution services in the Maintenance & Accessories sector, serving a number of blue-chip companies. Dedicated to service excellence and innovation, the company offers a wide range of services meeting the varying needs of manufacturers, suppliers, resellers and business consumers across the supply chain. For further details go to http://www.fpsdistribution.com/pr-corner/ or contact comms@fpsdistribution.co.uk