Recruiting Manager: RDC Manager
Department: Warehouse
Location: Carlisle
Type: Permanent
Weekly Hours: 42
Closing Date: 22/03/2019 – 23:59


Fps Distribution Ltd is the UK’s leading Automotive Parts Warehouse Distributor with 22 branches and over 1,100 employees. Supplying Retailers, Factors and Wholesalers, we are about to open a new branch in Carlisle and are recruiting Driver/warehouse staff to service our customers across Cumbria and the borders. To be considered a full clean driving licence that has been held for at least 1 year is required. The ability to build relationships with customers, provide excellent customer service, have good planning and organisational skills and the ability to problem solve are required. The Job Generally involves providing a timely, professional service in the picking and delivery of parts to FPS customers and to contribute to the delivery of excellent customer service by making sure that customer orders are fulfilled accurately and promptly. In return we offer good working conditions, a good basic salary along with benefits such as an employee product purchase scheme, For more information about Fps Distribution, our products and services please visit; Please submit a covering letter by email along with a CV. Key responsibilities and duties – daily tasks will include, but not be limited to:

• Delivering goods

o Adhere to delivery route and agreed delivery times as determined by Branch Manager

o Prioritise deliveries in relation to location and urgency of delivery when necessary

o Drive with care and consideration to uphold the company image and reputation at all times

• Providing excellent customer service

o Represent FPS in a professional and polite way in all dealings with customers

o Take action on customer queries or feedback as required

o Serve customers directly at the collections counter – promptly and professionally

o Report customer complaints or queries to line manager in a timely and efficient way

• Handling returns from customers

o Pick up any unwanted goods from customers, check against accompanying paperwork

o Unload returns, pass over returned goods and paperwork upon return to branch

• Collecting customer payments

o Collect monies for cash sales and account payment when necessary

o Pay-in customer payments immediately upon return to branch

• Dealing with administrative procedures

o Complete all necessary paperwork and procedures relating to customer deliveries and returns, paying particular attention to when signatures need to be obtained or given

 • Maintaining the vehicle

o Carry out daily and weekly vehicle checks in line with company procedures

o Maintain interior and exterior vehicle cleanliness, report repairs that are needed

• Working safely

o Load the vehicle safely, paying particular attention to handling hazardous or heavy goods

o Drive in line with the requirements of the up-to-date Highway Code at all times

o Comply with company health and safety requirements at all times

• Preparing orders for customer delivery

o Pick stock accurately from printer customer orders – against time-specific deadlines (possible local variation – for all routes and customers)

• Putting away stock in a range of alpha-numeric locations:

o received from the National Distribution Centre or direct from suppliers

o returned from customers

• Managing stock

o Check accuracy of stock locations using a hand-held laser scanner

o Rotate stock, carry out stock takes, investigate stock discrepancies

• Dealing with administration and paperwork

o Split, sort and organise pick notes from a printer

o Accurately process paperwork for customer returns, warranty claims, and old stock Special requirements:

• Driving a non-HGV delivery vehicle

• Lifting/carrying/handling goods – maximum weight 25 kg

o Earliest start 06.00 a.m. o Latest finish 18.00 p.m

Attachment Size
Driver_ Warehouse job description Sept 2018.pdf 102.6 KiB

More Information

If you would like to know more about this job before applying, please click the below button to email the recruiting manager.

How to Apply

Click the button below to apply for this job, remembering to attach your CV.


To apply for this job email your details to