Many motorists with vehicles under manufacturers’ warranty are under the misguided impression that any servicing, maintenance or repairs must be carried out by the authorised dealer otherwise their warranty is invalidated.
The Right to Choose Campaign aims to inform the Motoring Public of their Right to Choose to have their car serviced or repaired by an independent garage or service outlet without invalidating the vehicle warranty. It is a National, industrywide Campaign, apolitical and aimed at promoting the benefits to the motorist of using the independent aftermarket.
Following the successful conclusion to the European-wide Right to Repair Campaign which resulted in revised rules for motor vehicle distribution and repair, motorists can now shop around for the most competitive price and convenient location for servicing their cars.
Under the European Union rules, introduced in June 2010, car manufacturers can no longer make the warranty conditional on having the car serviced, or even simple things like oil changes, done in the dealers’ workshops.
Unsurprisingly, dealers choose not to tell car owners that their warranty is still intact wherever they choose to have
their cars serviced, but the ‘RIGHT TO CHOOSE’ campaign aims to put that right.